Frequently asked questions

FAQ

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What makes Hippie Groundhog mugs special?

Our mugs are designed to inspire, with unique designs that connect to nature, spirituality, and good vibes. Each one is made with care to brighten your day and reflect your personality.

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Are your mugs dishwasher safe?

Yes! All of our ceramic mugs are dishwasher safe, making it easy to enjoy your favorite drinks without any hassle.

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How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Simply use it to track your package through the shipping carrier’s website.

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Do you offer free shipping?

Yes, we offer free shipping on all purchases within the USA! No minimum purchase is required to enjoy free shipping.

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Do you ship internationally?

Yes, we ship internationally! Please note that shipping charges will apply for international orders, which will be calculated at checkout based on the destination.

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Can I return or exchange my mug?

We want you to love your mug! If there’s an issue with your order, contact us within 30 days for an exchange or refund.

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How long does shipping take?

Orders typically ship within 1-3 business days. Delivery times may vary depending on your location, but most orders arrive within 5-7 business days.

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What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay for your convenience.

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How can I contact you?

You can reach us through our contact page. We're happy to help!

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Where can I find new product releases?

Sign up for our newsletter or follow us on social media to stay updated on our latest mug designs and collections.